Yours
The portal
Your account, your staff logins, your data. Your appointment book and your customer files are visible to your team and to nobody else on the platform.
Appointments, patients, records, orders and payouts, in a portal built for the work you actually do. On the other side of it is an app the owners around you already use to find care, and to carry their animals’ health books.
Appointments and schedule. The appointment book, rooms or stations and a calendar per member of staff. Bookings arrive straight from the app.
How Petifly is put together
Owners have a free app. Businesses have a portal, and each one signs in to its own account: your services, your team, your customers and their records, kept separately from every other business on the platform.
Yours
Your account, your staff logins, your data. Your appointment book and your customer files are visible to your team and to nobody else on the platform.
Theirs
What you publish (services, opening hours, availability, your profile) is what the owners around you see, book and contact.
Shared
One health book per animal. What you write reaches the owner immediately; what the owner logs between visits is waiting for you at the next one.
Why it matters
A visit lasts a day. The record, the reminders and the questions carry on between visits, and you are in all of it.

Your business type
Not one dashboard with the words swapped. Your account is assembled from the type you sign up as, and you can run more than one under the same roof.
Appointments, patients, medical records, vaccinations and recalls, prescriptions and controlled substances, lab results, and clinical quality indicators.
The station board, groom histories with before-and-after photos, coat and behaviour notes, packages, and the rebooking interval per dog.
Kennels, runs or rooms with live occupancy, check-in and check-out, feeding and medication schedules, and a daily report for the owner.
Classes and courses with places, one-to-one sessions, attendance, and a progress record per animal that the owner can read.
Catalogue, stock levels, batches and expiry, online orders through to fulfilment, and dispensing against a vet’s prescription.
A service area drawn on the map, a visit list for the day, a vehicle fleet, and pick-up windows the owner books directly.
Events with ticketing and places, attendee lists, announcements that arrive in the app, and the page people find you on.
Animals up for adoption, applications and their status, foster homes, volunteers, lost and found reports, campaigns and donations.
Sessions and packages, a booking calendar, a portfolio on your public page, and galleries you deliver to the owner in the app.
Live communication
A directory finds you once someone is already looking. The app’s community feed makes you known before they need you. By the time they do, the conversation is already open.
Beyond your customers
Feeding and behaviour, a photograph of a skin patch, a symptom that appeared last night. You choose which ones you take and answer with the animal’s record in front of you. What needs examining turns into an appointment, an urgent check-up, or a slot the same day.
When someone raises an SOS for an animal in trouble, the businesses nearby that keep alerts switched on are notified, with the location and the photograph. You can raise one yourself when a case needs more hands than you have.
Answering questions and showing up for emergencies is what makes a practice known where it works. Owners see who replied and how quickly, and the ratings on your page come from the people you actually helped.
An open day, a vaccination drive, a talk, an adoption day. It reaches owners inside the app and puts you alongside the organisations you want to be working with.
Shelters and rescues keep their own accounts (adoptions, lost and found, foster homes and volunteers), and all of it reaches the same feed your customers are reading.
A shelter can run campaigns and sponsorships from its own page, so the animals that need help are visible to a whole city instead of to one social feed.
The shared record
The animal in front of you arrives with a history instead of a guess, and what you write is still there months later. Access is per animal, for a stated reason, dated, and the owner can withdraw it.
Arrives
Microchip, breed, weight trend, allergies, medication, past vaccinations and scanned documents.
Returns
The encounter, vaccinations with the next date, prescriptions and labs, on the owner’s phone at once.
Filters
Pet AI answers routine questions from that animal’s record, and stops the moment one turns clinical.
Data and compliance
We are glad to walk your data protection officer through the full processing model before anything goes live.
What it means in practice
The same person over a single year. Each appearance is the reason for the next, and the reviews they leave on your page bring the next person in.
One customer, one year
and again
Day 1
Found on the map, or in the feed
Searched by category and distance against your real hours, or answered in the community first.
That week
Books the appointment
Only your open hours, with the animal already attached to the request.
At the visit
The record is updated
What you write reaches their phone at once, carrying the next due date.
Months later
The reminder brings them back
Due dates you entered become a recall queue you can act on. Then it starts again.
Getting started
From that moment the owners around you can find you and book you. No integration project, no installation, no hardware.
We set it up with you: one session on the portal, then your catalogue, your team and your hours. Petifly runs today in English, Greek and Russian.
Your setup checklist
1 / 3
Get listed, take bookings, and reach pet owners who are already in the app looking for you.
Or email our partnerships team partners@petifly.pet