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The vendor portal · and the app the owners already have

Your business gets its own account, and runs its day from it

Appointments, patients, records, orders and payouts, in a portal built for the work you actually do. On the other side of it is an app the owners around you already use to find care, and to carry their animals’ health books.

  • Live in an afternoon
  • No hardware, no installation
  • English, Greek & Russian
  • Payouts straight to your bank

Appointments and schedule. The appointment book, rooms or stations and a calendar per member of staff. Bookings arrive straight from the app.

screens in the portal
90+
business types
16
live on the platform today
6
languages, everywhere
3

How Petifly is put together

Every business has its own account, and everything runs inside it

Owners have a free app. Businesses have a portal, and each one signs in to its own account: your services, your team, your customers and their records, kept separately from every other business on the platform.

Yours

The portal

Your account, your staff logins, your data. Your appointment book and your customer files are visible to your team and to nobody else on the platform.

Theirs

The app

What you publish (services, opening hours, availability, your profile) is what the owners around you see, book and contact.

Shared

The animal’s record

One health book per animal. What you write reaches the owner immediately; what the owner logs between visits is waiting for you at the next one.

Why it matters

The owner keeps the app for the animal’s whole life. You stay inside that relationship.

A visit lasts a day. The record, the reminders and the questions carry on between visits, and you are in all of it.

A smiling groomer in a bright salon holding a freshly groomed small white dog.

Your business type

A different product for each kind of business

Not one dashboard with the words swapped. Your account is assembled from the type you sign up as, and you can run more than one under the same roof.

Appointments, patients, medical records, vaccinations and recalls, prescriptions and controlled substances, lab results, and clinical quality indicators.

The station board, groom histories with before-and-after photos, coat and behaviour notes, packages, and the rebooking interval per dog.

Kennels, runs or rooms with live occupancy, check-in and check-out, feeding and medication schedules, and a daily report for the owner.

  • Pet BoardingSoonOvernight stays in kennels or suites.
  • Pet DaycareSoonDaytime care, play groups and supervision.
  • Dog WalkerSoonScheduled walks, group or solo.
  • Pet SitterSoonIn-home pet sitting and drop-in visits.

Classes and courses with places, one-to-one sessions, attendance, and a progress record per animal that the owner can read.

  • Pet TrainerBetaObedience and behaviour classes.

Catalogue, stock levels, batches and expiry, online orders through to fulfilment, and dispensing against a vet’s prescription.

A service area drawn on the map, a visit list for the day, a vehicle fleet, and pick-up windows the owner books directly.

  • Pet TaxiSoonPet transportation services.

Events with ticketing and places, attendee lists, announcements that arrive in the app, and the page people find you on.

Animals up for adoption, applications and their status, foster homes, volunteers, lost and found reports, campaigns and donations.

Sessions and packages, a booking calendar, a portfolio on your public page, and galleries you deliver to the owner in the app.

  • Pet PhotographerLivePet photography studios and on-site shoots.

Live communication

Not an entry in a directory. An open line to the owners around you

A directory finds you once someone is already looking. The app’s community feed makes you known before they need you. By the time they do, the conversation is already open.

From the simple one to the medical one

Feeding and behaviour, a photograph of a skin patch, a symptom that appeared last night. You choose which ones you take and answer with the animal’s record in front of you. What needs examining turns into an appointment, an urgent check-up, or a slot the same day.

Emergency alerts in your area

When someone raises an SOS for an animal in trouble, the businesses nearby that keep alerts switched on are notified, with the location and the photograph. You can raise one yourself when a case needs more hands than you have.

Whoever answers becomes known

Answering questions and showing up for emergencies is what makes a practice known where it works. Owners see who replied and how quickly, and the ratings on your page come from the people you actually helped.

Events you publish yourself

An open day, a vaccination drive, a talk, an adoption day. It reaches owners inside the app and puts you alongside the organisations you want to be working with.

Shelters work here too

Shelters and rescues keep their own accounts (adoptions, lost and found, foster homes and volunteers), and all of it reaches the same feed your customers are reading.

Causes people can stand behind

A shelter can run campaigns and sponsorships from its own page, so the animals that need help are visible to a whole city instead of to one social feed.

The shared record

The history arrives with the animal, and what you write goes back

The animal in front of you arrives with a history instead of a guess, and what you write is still there months later. Access is per animal, for a stated reason, dated, and the owner can withdraw it.

Arrives

What the owner brings in

Microchip, breed, weight trend, allergies, medication, past vaccinations and scanned documents.

Returns

What you write in the visit

The encounter, vaccinations with the next date, prescriptions and labs, on the owner’s phone at once.

Filters

What Pet AI does before you

Pet AI answers routine questions from that animal’s record, and stops the moment one turns clinical.

Data and compliance

Built for European rules, not retrofitted to them

Who can see an animal’s recordThe record · one animal
The owner
full access, always
Your business
only when shared
Pet AI
reads inside the account
Everyone else
no access
  • Consent recorded, with a date
  • Deletion is already in the app
  • No other business sees your work
  • Your records stay yours to export or remove

We are glad to walk your data protection officer through the full processing model before anything goes live.

What it means in practice

One owner, one loop, and your business at every step of it

The same person over a single year. Each appearance is the reason for the next, and the reviews they leave on your page bring the next person in.

One customer, one year

and again

Day 1

Found on the map, or in the feed

Searched by category and distance against your real hours, or answered in the community first.

That week

Books the appointment

Only your open hours, with the animal already attached to the request.

At the visit

The record is updated

What you write reaches their phone at once, carrying the next due date.

Months later

The reminder brings them back

Due dates you entered become a recall queue you can act on. Then it starts again.

Getting started

Three things, and your account is working

From that moment the owners around you can find you and book you. No integration project, no installation, no hardware.

We set it up with you: one session on the portal, then your catalogue, your team and your hours. Petifly runs today in English, Greek and Russian.

Your setup checklist

1 / 3

Bring your business to Petifly

Get listed, take bookings, and reach pet owners who are already in the app looking for you.

  • Live in an afternoon
  • No hardware to install
  • Payouts straight to your bank

Or email our partnerships team partners@petifly.pet